Tag: Support

Help & Support

Medical Connections provides full support for developers using our products and most of our customers agree that the quality of the support is one of the most important reasons for them choosing us. Many forms of support are available. Documentation Downloadable and online versions of help file for all our Toolkits are available on the Documentation page. Site-wide Search Searching the Knowledge Base (as part of whole site search) is probably the quickest way to find the relevant articles of your interest.

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Lifecycle Policy

Over the last 15 years, Medical Connections Ltd has supported various versions of its three main components: DicomObjects for COM DicomObjects for .NET XdsObjects For clarity and consistency, our release policy was updated in April 2018 to ensure that our customers can develop in confidence. From that date on, there are three product support categories: Long term support On-going development Experimental (Private versions) Each version produced will clearly state its support category in the DLL/OCX metadata.

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